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Sunnyvale Resource Guide

The Resource Guide was developed to serve several purposes:

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The Resource Guide was developed to serve several purposes:

  • To provide a quick, consistent and comprehensive information tool to help City staff serve the residents of Sunnyvale
  • To identify frequently requested City, County, State and private sector services
  • To provide answers to frequently-asked questions and concerns from Sunnyvale residents.

How to use the Sunnyvale Resource Guide

The Online Resource Guide consists of the following sections:

  • The Emergency Contact list of hotlines and emergency phone numbers. 
  • The alphabetical Browsing Guide, listing all of the agencies and subject headings in alphabetical order.
Child Care City of Sunnyvale Youth, Family and Child Care Resources
(408) 523-8150
785 Morse Ave., Sunnyvale
Information and referral for parents and child care providers
  Community Child Care Council of Santa Clara County, Inc. (4 C’s)
(408) 487-0749
2515 N. First Street, San Jose
Resource and referral, childcare payment assistance, food subsidy payments to child care providers
  Community Child Care Licensing
(408) 324-2148
2580 N. First Street, Suite 300, San Jose
Issues state licenses and monitors Family Child Care Homes and Child Care Centers, answers questions from parents.
Children and Teens City of Sunnyvale
Department of Community Services
(408) 730-7350
Fee-based recreation activities for all ages. Fee waivers available for qualified youth ages 17 and younger.
Counseling / Mental Health Columbia Neighborhood Center
(408) 523-8150
785 Morse Ave., Sunnyvale
Affordable, sliding fee scale for counseling. Please call for an appointment.
  Fair Oaks Mental Health
408) 992-4800
660 S. Fair Oaks Ave., Sunnyvale
  JFK University Community Counseling Center.
(408) 524-4900
572 Dunholme Way, Sunnyvale
Affordable, sliding fee scale for counseling. Please call for an appointment.
  YWCA Counseling Services
(408) 295-4011 ext. 259
375 S. 3rd St, San Jose
Affordable Individual and family counseling. Based on household income.
Domestic Violence / Child Abuse Advocate in District Attorney’s Office
(408) 792-2546
  Asian Women’s Home
(408) 975-2739
2400 Moorpark Ave., Suite 300, San Jose
Emergency shelter, food, clothing. 24-hour crisis hotline.
  Child Protective Services
(408) 299-2071
Santa Clara County Child Abuse Reporting Hotline
  Support Network for Battered Women
(800) 572-2782
1257 Tasman Drive, Suite C, Sunnyvale
Counseling, shelter and children’s services for victims of domestic violence. Toll free 24-hour crisis line
Drugs and Alcohol Center for Substance Abuse Treatment
(800) 662-HELP (4357)
U.S. Department of Health and Human Services
  Al-Anon/Alateen
(408) 379-1051
Support for relatives and friends of alcoholics
Taped meeting information
  Alcoholics Anonymous – Santa Clara County Central Office
(408) 374-8511
24-hour help line
  Narcotics Anonymous
(408) 998-4200
Hotline for meeting times and locations
Emergency Response Police • Fire • Ambulance
911
Emergency Shelters See Food and Housing
Employment NOVA
(408) 730-7232
505 W Olive Ave., Ste. 550, Sunnyvale
No-cost professional employment and training agency for adults 18 and older
  NOVA Youth (no cost; ages 14 - 24)
(408) 730-7640
505 W. Olive Ave. Ste 550, Sunnyvale
  Proven People
(408) 730-7368
550 E. Remington Drive, Sunnyvale
Job finding for adults 50+
Food and Housing 24-Hour Shelter Hotline
(800) 774-3583
  Bill Wilson Center (Youth ages 11 – 17)
(408) 243-0222
Emergency shelter, food, clothing
  Emergency Housing Consortium (EHC)
LifeBuilders
(408) 294-2100
2011 Little Orchard St., San Jose
Emergency shelter for individuals and families.
  California Women, Infants and Children (WIC)
Supplemental Nutrition Program
(888) 942-9675
Health and nutrition program for low income pregnant women and their children under age five
  Our Daily Bread
(408) 736-4108
St. Thomas Episcopal Church – 231 S. Sunset Ave., Sunnyvale
Mon, Wed, Fri 11a.m. – 12:30 p.m.
Free hot lunch; open to all. Social Services are available Monday, Wednesday, and Friday 11:00 a.m. – 1 p.m.
  Salvation Army
(408) 720-0420
Emergency food, clothing, financial assistance, drug/alcohol treatment
  Second Harvest Food Bank of Santa Clara County
(800) 984-3663
Free food for low-income individuals
  Sunnyvale Community Services
(408) 738-4321
725 Kifer Road, Sunnyvale
Mon – Fri, 9 a.m. – 11:30 a.m.; 1 p.m. – 4:30 p.m.
Financial assistance, food, human services referral
  Sunnyvale FISH
(408) 245-9109
1112 S. Bernardo Avenue, Sunnyvale
Emergency food, clothing and other household and personal needs
  Catholic Charities of Santa Clara County
(408) 468-0100
2625 Zanker Road., Ste. 200, San Jose
Shared housing, affordable housing, employment assistance, counseling. By appointment only
  Mid-Peninsula Housing Coalition
(650) 356-2900
Assisted rental housing for low- and moderate-income families, seniors, single adults and persons with special needs
Foster / Adoptive Care Help One Child
(888) KID-HOPE
858 University Ave., Los Altos
Free support and resources for foster, fost-adopt and kinship care
  Santa Clara Co. Social Services
(408) 299-KIDS (5437)
Department of Family & Children’s Services
333 W Julian St., San Jose
Foster parent services and recruitment
Gang Intervention and Prevention MACSA
(408) 928-5820
2254 Alum Rock, San Jose
Provides gang intervention and mentoring services for ages 10–21
  Washington United Youth Center
Catholic Charities of Santa Clara County
(408) 938-6731
921 S. First Street, San Jose
Individual and family support, gang intervention, mediation and crisis response
Health Care and Wellness Alzheimer’s Association Family Help Line
(800) 660-1993
  Camino Medical Group Urgent Care Clinic
(650) 934-7800
701 E. El Camino Real, 2nd Floor, Mtn. View
Walk-in urgent care services
  Children’s Health Initiative
(888) 244-5222
Provides enrollment assistance for children’s health insurance programs and services
  Dental Care Mobile
(408) 808-6102
No cost or low cost dental services for adults and children
  Lucile Packard Children’s Hospital HealthVan
(650) 736-7172
Free pediatric services for children who do not have medical insurance or Medi-Cal
  Lucile Packard Children’s Hospital
Teen Health Line
(888) 711-TEEN (8336)
Nurses available to take calls seven days a week, 7 a.m. - 11 p.m.
Toll free line for immediate answers to health-related questions; entirely confidential
  Mayview Clinic at Columbia Neighborhood Center
(408) 746-0455
785 Morse Ave., Sunnyvale
Affordable, sliding scale fee for health services for children and families
  El Camino Hospital
(800) 216-5556
2500 Grant Road., Mtn. View
24-hour health line
  Planned Parenthood
(408) 739-5151
604 E. Evelyn Ave., Sunnyvale
Reproductive and general health care services
  RotaCare Free Clinic
(650) 988-8200
Park Pavilion (YMCA back entrance), 2400 Grant Rd., Mtn. View
Free health services; insurance not required
  Valley Health Center at Fair Oaks
(888) 334-1000
660 S. Fair Oaks Ave., Sunnyvale
By appointment only
Information and Referral Parent Information & Referral Center
(800) 690-2282
Lucile Packard Children’s Hospital
Pediatric nurses available to answer questions about children’s health
7 a.m. – 11 p.m., seven days a week
  Sunnyvale Library
(408) 730-7300
655 W. Olive Ave., Sunnyvale
Mon – Thu 10 a.m. – 9 p.m.; Fri – Sat 10 a.m. – 6 p.m.; Sun noon – 6 p.m.
  211 of Santa Clara County
211
Information and referral to a full range of free health, community
disaster services and human services information
Help Lines “24-7 Line” Youth in Crisis Hotline
(888) 247-7717
Santa Clara County
  AIDS Hotline
(800) 342-2437
National Center for Disease Control
Spanish information Available
  Anti-Hate Hotline
(408) 279-0111
CONTACT Cares
For discrimination reporting
  California Youth Crisis Line
(800) 843-5200
California Child Youth and Family Coalition
  Gay, Lesbian, Bisexual, and Transgender (GLBT) National Youth Hotline
(800) 246-PRIDE (7743)
Youth services, peer counseling and local resources
Mon – Fri 5:00 p.m. – 9:00 p.m.
  National Center for Missing and Exploited Children
(800) 843-5678
  National Runaway Hotline
(800) RUN-AWAY (786-2929)
US Department of Health & Human Services
  Rape Crisis Hotline
(408) 287-3000
YWCA Rape Crisis Center
24-hour hotline
  Suicide and Crisis Services of Santa Clara County
(408) 279-3312
24-hour phone counseling. Multilingual counselors available to provide emotional support and crisis intervention to persons in life threatening situation.
Hospice Care Pathways Home Health and Hospice
(888) 755-7855
585 N. Mary Ave., Sunnyvale
  Hospice of the Valley
(408) 559-5600
4850 Union Avenue, San Jose
Legal Assistance and Mediation California Center for Law & the Deaf
(CalCLAD)
(877) DEAFLAW (332-3529)
Legal rights info for deaf and hard of hearing
  Katherine & George Community Law Center
(408) 288-7030
1030 The Alameda, San Jose
Free legal services for low-income individuals; employment, workers’ compensation, consumer and immigration
  Project Sentinel
(408) 720-9888
298 S. Sunnyvale Avenue, Suite 209, Sunnyvale
Information, counseling and mediation: landlord-tenant, neighbor disputes, mobile home, First- time homebuyer, HUD mortgage
  Santa Clara County Superior Court
(650) 462-3800
Small Claims Division
270 Grant St., Palo Alto
Neighborhoods City of Sunnyvale Neighborhood and Community Resources
(408) 730-7599
Resident and neighborhood association support
  City of Sunnyvale Neighborhood Preservation Program
(408) 730-7610
Information about city ordinances, codes and regulations
  Sunnyvale Neighborhoods Actively Prepare (SNAP)
(408) 730-7190
City of Sunnyvale Public Safety
Office of Emergency Services
Parent Education City of Sunnyvale Youth, Family & Child Care Resources
(408) 523-8150
  Parents Helping Parents
Provides parent education classes and child care provider workshops
(408) 727-5775
Empowering families and communities to meet children’s special needs
  Parents Place
(650) 688-3035
Parenting education and workshops, special needs resources, family counseling and referrals to resources
  YWCA Santa Clara Valley Parent Education Program
(408) 295-4011
Classes for parents of toddlers through teens
Public Safety (non-emergency) City of Sunnyvale Public Safety
(408) 730-7100
  California Highway Patrol
(408) 467-5400
  Santa Clara County Sheriff
(408) 808-4400
  24-HOUR non-emergency dispatch lines
(408) 299-2311
Senior Adult Services Sunnyvale Community Services
(408) 738-4321
  Sunnyvale Nutrition Site
(408) 739-0833
535 Old San Francisco Rd, Sunnyvale
Provides nutritional meals to seniors 60+
  Sunnyvale Senior Center
(408) 730-7360
550 E. Remington Drive, Sunnyvale
Monday – Friday, 9 a.m. – 5 p.m.
Activities, services and lunch for adults 50 and older
Transportation SamTrans and Caltrain
(800) 660-4287
Commuter rail between San Francisco, San Mateo and Santa Clara counties
  Outreach Paratransit Service
(408) 436-2865
Low-cost paratransit for senior adults and people with disabilities
  Santa Clara Valley Transportation Authority (VTA)
(408) 321-2300
Bus and light rail service within Santa Clara County
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